Piercom is an advanced and innovative software engineering and information Technology Company focussed on information integration in web, mobile and enterprise solutions. In 1998 the company was awarded the prestigious Washington based Smithsonian Institute Medal for ‘’innovation in areas of business and related services’’.

Products/Services
The Piercom Public Services integration suite consists of a group of web enabled solutions that allow Citizen tracking:
• Specific Solutions Include: Contact, Document and Forms Management.
• Recently launched: A Healthcare Tracking solution to track the Citizen experience through the complete Healthcare cycle from registration with Health Authorities, Insurances, Clinics, Hospitals and Social Services to discharge.
• Dedicated Project management and development resources for it’s clients.

Key Benefits
• The suite can be used across agencies to manage Citizen monitoring in Social services and Healthcare.
• The modular nature of the Piercom web XML suite of components allow our Clients to create new products from the same core platform and reduce costs substantially.
• No Repeat costs cue to modules that can act as a library of re-usable components.

Clients

General Electric Aviation, SES Aviation Engines, Analog Devices, Dell, Johnson & Johnson, Kostal Automotive in Ireland and Germany.

Web www.piercom.ie

Tel +353 65 684 2787

Address
Westpark Business Campus, 4200 Atlantic Avenue, Shannon, Clare.

Púca provides a comprehensive range of mobile solutions including business communications, mobile marketing and mobile commerce. Púca assist both the public and private sector organizations to integrate mobile technologies into their business, communications and marketing processes.

The company has won numerous awards including ‘Mobile Technology Project of the Year’ on two occasions. These awards were received for projects in which the company collaborated with the Department of Agriculture and Teagasc.

Products/Services
- Business Applications: Púca helps businesses to incorporate SMS and other mobile technology into their IT operations. They provide a range of APIs and powerful web-based applications to help business customers integrate mobile communications technology. This would also incorporate enterprise type applications developed for the iPhone and Android devices.
- Mobile Marketing and Advertising: Púca works to develop and execute mobile marketing and advertising campaigns. Púca provides a complete solution ranging from SMS short code promotions to mobile apps, mobile-optimised websites, m-coupons and location based services.
- Mobile Commerce: Púca provides secure and user-friendly m-commerce solutions to enable mobile payment and the integration of mobile technologies with the point-of-sale. Púca’s network operator connections allows them to provide services such as ‘click-to-pay’, pay-by-SMS and credit and debit card payments by mobile.

Key Benefits
- Experience and Track Record.
- Innovative Technology.
- Superior Service.
- Secure and Robust Platform.
- Global Reach.

Clients
Public Sector clients include The Department of Defense, Crisis Pregnancy Agency, Health Service Executive, Teagasc, Sligo County Council, Fingal County Council, Horse Racing Ireland, The National Lottery, Applus Corp (NCT) and Dublin Airport Authority.

Partners
Vodafone, O2, Meteor, eMobile and Three.

Web www.puca.com

Tel +353 1 499 5090

Address 8 Castlewood Place, Rathmines, Dublin 6

Cora Systems, established in 1999, provide ProjectVision a web-based Portfolio, Project and Performance Management system to primarily public sector clients both in Ireland and the UK.

Products/Services
ProjectVision is a seamless, integrated application that provides an organisation:
- Projects, programmes and portfolios management.
- Resource and capacity management, including timesheet management.
- Project financial management including cash flow.
- Project, corporate and health and safety risk and issue management.
- Corporate strategy management and KPI measurement.
- Representation of projects on a map using GIS technology.
- Integration with other systems including Financial Management and Timesheet systems.
- Public facing web sites providing project information including maps.

Key Benefits
- Visibility and control over an organisation’s projects, programmes, portfolios and resourcing and the impact on resource capacity.
- Accurate management of capital expenditure programmes.
- Visibility and measurement of an organisation’s corporate strategy and KPIs, linking these back to the work and projects that are driving them.
- Governance and management of an organisation’s project and portfolio management methodology with controls, gateways and audit ensuring it is followed.

Clients
Our Public Sector clients include:
Department of the Environment Heritage and Local Government, Environmental Protection Agency, Strategic Investment Board NI, Probation Board NI, Waterways Ireland, Cork City Council, Fingal County Council, Waterford County Council, Local Government Computer Services Board, Western Development Commission, Youth Justice Agency NI, IT Assist NI, Stockton-on-Tees Borough Council, Middlesbrough Council, North Down Borough Council, Land and Property Services NI, Wirral Council, Perth and Kinross Council.

Web www.corasystems.com

Tel +353 71 96 22078; Freephone Ireland: 1800 940 940

Address No.1 North West Business and Technology Park, Carrick-on-Shannon, Co. Leitrim

Enovation Solutions is a business and information technology company providing professional services and managed solutions to the finance, government, health and education sectors.

Products/Services
• Project & Programme management – Providing clients with accredited PM professionals to delivery large complex projects, supported by a unique project support office.
• Software quality / Test consultancy – Offering test audits, test management, professional testers on-site as well as out-sourced test facilities. Test automation and tracking tools, based on open source products, and consultancy are also provided.
• Software development and support.
• Open source solutions – Enovation offer consultancy, hosting, training, integration and development, mainly in the areas of education, training and repositories.
• Moodle – As Moodle Partner, Enovation offers a full range of services designed to allow Moodle to provide educators with the best tools to create quality online learning courses.
• Repositories – Dspace, ePrints and Fedora. Implementing and customising repositories for Universities and libraries. The features of these products address storage and indexing of digital assets, archiving and preservation of digitised documents, on-line distribution of research material and automated workflow control of document & asset submission.

Key Benefits
• Experienced, accredited PM professionals managing complex projects.
• Cost-effective test solutions using best practise industry standards.
• Experienced team of open source developers with a deep understanding of the open source products, contributing regularly to the open source community.

Clients
Department of Social, Community and Family Affairs, Department of Justice, Equality and Law Reform, Forfas, An Garda Siochana, Dublin Airport Authority, An Cosan, South Dublin County Council, Department of Finance, Fingal County Council, Local Government Management Services Board, FAS, Salford City Council (UK), The Samaritans (UK), The Chief State Solicitors Office

Partners
RCSI Health Care Management, Moodle, JasperSoft. Mahara, How to Moodle

Web www.enovation.ie

Tel +353 (0)1 602 4784

Address
The Friary, Bow Street, Dublin 7

Enterprise Registry Solutions (ERS) is an international leader in the provision of Consulting and IT Solutions, primarily those government entities that are responsible for the operation National and Federal Registries. The company has been particularly successful in serving clients whose operations are driven by statutory obligations.

Established in 2002, ERS also has offices in Germany and the United Arab Emirates.

Products/Services
- Design, development, implementation, operation & support of mission critical solutions.
- Consultancy in relation to associated legislation, processes, operations & technology.

Key Benefits
- Provision of experienced full-time resources, steeped in the Registry domain.
- Commitment to deliver on time and within budget.
- Ability to implement high-profile, mission critical solutions based on best international practice.

Clients
The Companies Registration Office, Office of the Director of Corporate Enforcement, Pensions Board, Office of Tobacco Control, European Business Register, European Commission, World Bank, German Federal Ministry of Justice, Federal Ministry of Economy (UAE), Jersey Financial Services Commission, Guernsey Company Registry, Macedonian Ministry of Economy (One Stop Shop Project).

Web www.ersl.ie

Tel +353 (0)1 791 7830

Address 2nd Floor, Dublin Exchange Facility, International Financial Services Centre, Dublin 1.

ATFM Solutions enhance electronic methods of communication with end customers. ATFM solutions improve process efficiency and end user experience while reducing ICT overheads.

Products/Services
DataFlow platform allows easy implementation of remote data capture solutions and eForm strategies. It is available on both a direct implementation and hosted basis providing maximum flexibility and benefits.

Key Benefits
- Reduced time and effort transferring customer data.
- Reduced implementation complexity and cost.
- Handle high volumes of data quickly and easily.
- Significantly increased data accuracy and integrity.
- Automatically transport information to the required point within an organisation.
- Improve business processes and decision.
- Solutions combine ATFM product platforms and leading industry products and technologies.

Clients
The Science Foundation of Ireland, the Law Library, Mayo County Council, Irish Dental Hygienist Association, Acist Skillnet (training body), Olympic Council of Ireland, Tradecert (for the London Chamber of Commerce).

Partners
Adobe, Microsoft, HR Interventions, Doc Agility.

Web www.atfmsolutions.com

Tel +353 (0)91 444184

Address Innovation in Business Centre, GMIT, Dublin Road, Galway.

Daysha Consulting is an Information Technology (IT) professional services partnership. Founded in 2004 and currently in its sixth year of operations, Daysha’s core staff of 30 provides solutions to some of Irelands leading organisations.

Products/Services
- Project Management.
- Software Solutions design and implementation.
- Technology Consulting.
- Quality Assurance.
- Infrastructure services.
- Transition management.
- Roll out/Support (Transformation).
- Business process mapping.

Key Benefits
- High-value solutions based on industry expertise.
- Solving complex customer problems through innovation, technology and experience.
- Target ‘fit for purpose’ solutions and services.
- End to end coverage of full life-cycle solutions.
- Low Risk Engagement – Phased delivery and proof of concept approach.

Clients
Irish Government, Hewlett Packard, Intel, Diageo, European Space Agency, Boyne Valley, Houghton Mifflin Harcourt.

Partners
Jotne EPM Technology, Jaqar-CDS (concurrent design services), Informatica

Web www.dayshaconsulting.com

Tel (0)1 488 5800

Address Daysha Consulting Limited, Digital Depot, The Digital Hub, Dublin 8.

FINEOS is a market leading provider of core software solutions for Insurance and Government Social Insurance. Their flagship product, FINEOS Claims, is the insurance industry’s best of breed solution for all Injury, Illness and Loss claims.

FINEOS has an excellent track record of 100% successful, high quality implementations delivering tangible business benefits which exceed customer expectations. Their strength is in people; their ambition; knowledge; experience and a focus on higher levels of excellence in every aspect of work and life.

Products/Services
FINEOS works with some of the largest and most complex government institutions around the world to deliver automated claims processing. FINEOS Claims supports government institutions that deal with bodily injury, compulsory third-party (CTP) and work cover/workers’ compensation insurance.

Key Benefits
FINEOS Claims
- Automates repetitive tasks according to best-practices, eliminating the need for manual intervention in routine matters and reducing the risk of human error.
- Provides comprehensive customer and case information, empowering agents to provide superior customer service.
- Provides the flexibility to respond to changing conditions.
- Consolidates business onto a single, open and flexible architecture.

Clients
Accident Compensation Corporation (ACC) New Zealand, Lifetime Care & Support Authority (LTCSA) Australia, Manitoba Public Insurance (MPI) Canada, Road Accident Fund (RAF) South Africa, Transport Accident Commission (TAC) Australia, WorkSafe Victoria, Australia.

Partners
FINEOS works with a focused group of innovative, complementary partners who have established leadership in their own fields of expertise. This includes IBM, Hewlett-Packard, Fujitsu, Computer Sciences Corp. and Oracle.

Web www.FINEOS.com

Tel +353 (0)1 639 9700

Address Pembroke House, 8-10 Lower Pembroke Street, Dublin 2.

Cúram Software is the leading provider of Social Enterprise Management (SEM) software solutions, delivering best-in-class applications for social enterprises globally including, health and human services, workforce services, social services, social insurance and social security organizations. Cúram has close to 600 employees with offices in over 9 different countries including, Ireland, UK, US, Canada, Australia, New Zealand, Germany and India.

Products/Services
The Cúram Business Application SuiteTM is a comprehensive commercial-off-the-shelf (COTS) enterprise business and technology solution, designed specifically for government social enterprises. Our solutions incorporate deep domain expertise and industry best practices, transforming the traditional transactional service delivery model to a more effective outcome-based one.

Key Benefits
The Cúram Business Application Suite™;
- Provides Holistic Approach and Improves Outcomes.
- Supports “No Wrong Door” Approach for cross Government & NGO sector collaboration.
- Enables Best Practices and Enhanced Decision Making.
- Lowers Total Cost of Ownership and Reduces Primary Cost.

Selected Clients
US: Department of Health and Human Services (North Carolina), Department of Social Services (California), Department of Social Services (Louisiana), Department of Human Services (New Jersey), New York City (New York), Department of Workforce Services (Utah).
Canada: Ministry of Community and Social Services, Ministry of Children and Youth Services (Ontario), Employment and Immigration Service (Alberta), Worksafe BC (British Columbia).
Europe: Department for Work and Pensions (UK), Social Security Department (Guernsey), Ministry for Social and Family Affairs, Health and Consumer Protection (Hamburg, Germany).
Asia Pacific: Ministry of Social Development (New Zealand), Department of Veterans Affairs (Australia), Disability Services Queensland (Australia), South Australia WorkCover (Australia).

Selected Global Partners
Accenture, HP, IBM, Cognos Software, Keane, Majesco Mastek, Oracle, Redmane Technology, Shore Consulting, Sierra Systems, SyLogix Consulting, and Unisys.

Web www.curamsoftware.com

Tel +353 (0)1 432 3000

Address 15 Joyce Way, Parkwest Business Park, Dublin 12.

CareWorks Realise that social services have to find new ways of working to deliver better outcomes for citizens, manage growing caseloads and reduce costs. CareWorks provides social care case management solutions to help clients to more effectively serve, engage and enable service users.

They have delivered solutions to over 70 organisations in Ireland and the United Kingdom including adult and children’s services, criminal justice, youth justice and community health organisations.

Products/Services
- CareDirector for Adults is a social care case management system that enables the public to direct their own care.
- CareDirector for Children makes it easier for care professionals to identify the needs of children and their families.

CareWorks has taken a different approach moving away from the custom software applications traditionally used in social care management to one built on an industry standard customer service platform. The result is a more familiar and more flexible social care management system that can be quickly adapted to changing social care demands.

Key Benefits
- Improve outcomes for people by managing resources better.
- Deliver better customer service by interacting more effectively with social care service users including through citizen self-service.
- Increase staff productivity through better processes and new ways of working.
- Adapt the system quickly to meet changing business requirements.

Clients
- 23 Local Authorities in England and Wales including Coventry City Council, Wakefield Metropolitan Borough Council, Medway Council and Stockton-on-Tees Borough Council.
- 48 Youth Offending Services in England and Wales including Newcastle City Council and Birmingham City Council, the Youth Justice Board for England and Wales.
- The Health Service Executive in Ireland.

Partners
Technology Partners Microsoft, Zap Technology, CWR Mobility VisionWare, QAS, NDL-Metascybe Implementation Partners Charteris, Deloitte, Ciber UK

Web www.careworks.ie

Tel 01-294 9560

Address CareWorks, Unit 5B Sandyford Business Centre, Blackthorn Road, Sandyford Industrial Estate, Dublin 18, Ireland.