Capricorn Ventis

Posted by Enterprise Ireland Admin on 3 July, 2008 in Business Intelligence | Local Government | Public Sector | Semi-state & Federal Government | Software - (Comments Off)

Capricorn Ventis provides business and technology solutions using Operational CRM and Business Intelligence. They partner with the worlds leading CRM and BI solution vendors and can apply years of experience to deliver simple and easy to deploy solutions aligned to their clients’ needs and requirements.

Products/Services
• Operational CRM technology solutions; SalesLogix and Sage CRM from Sage, Microsoft CRM and Oracle CRM on Demand.
• Business Intelligence (BI) solution from QlikView.
• Business Blueprint framework and services to analyse and determine client requirements.

Key Benefits
• Rapid implementation and deployment of cost effective and profitable solutions.
• Implementation from vision to strategy and from solution to value.

Clients
ESB (National Electricity Supplier), Bord Gais (National Gas Supplier), Public Sector (Various UK & Ireland County Councils), Irish Institute of Bankers, IBEC (Irish Business and Employers Confederation), Dublin Chamber of Commerce.

Partners
Sage, Oracle, Microsoft, QlikTech.

Web www.capventis.ie

Tel +353 (0)1 272 7700

Address
Block AD, Cherrywood Science & Technology Park, Dublin 18.

ieComputer Systems

Posted by Enterprise Ireland Admin on in Brand and Customer Care | IT Services | Public Sector | Semi-state & Federal Government | Software - (Comments Off)

ieComputerSystems Ltd is an Irish owned software development company based in Dublin. ieComputerSystems are committed to helping our clients achieve their business objectives through imaginative and innovative software development.

Products/Services
ieSupportManager:  Is a fully featured desktop & web based helpdesk system. Features include:
• A web interface
• Email notifications
• Email logging
• Knowledgebase
• Contract management facilities and a comprehensive suite of reports.
• ieSupportManager: Allows users to add to and search its knowledgebase and prioritise, sort and filter issues, allows the user to identify unusual issues track trends and provides a comprehensive suite of reports.
Bespoke Software Development and IT Consultancy Including:
• System analysis and design
• Project management
• IT Consultancy
• Programming languages including: C#, PowerBuilder, Delphi, Java, VBScript, .Net and Clipper
• Legacy system migration to windows and Maintaining legacy systems (including DOS & Clipper applications for example)

Key Benefits
• ieSupportManager Helpdesk helps organisations, large and small, to efficiently manage their customer service desk.
• ieComputer Systems: Attention to detail and holistic approach ensure that even the most complex project is managed appropriately.
• ieComputer Systems: Help clients locate, investigate, evaluate and select the solution that best fits their needs.

Clients
RTE, ESB, Department of Social, Community and Family Affairs, PCO Manufacturing Ltd, Irish Cement, Ashbourne Timber, Carlow County Council, Leitrim County Council plus ieSupportManager clients in over 27 countries worldwide.

Partners
Microsoft

Web www.iecomputersystems.ie

Tel +353 (0)1 864 8720

Address
 Unit 38, North Park, Finglas, Dublin 11.

Epic solutions

Posted by Enterprise Ireland Admin on 12 May, 2008 in Brand and Customer Care | Public Sector | Semi-state & Federal Government | Software - (Comments Off)

epicCare is a complete care management system deployable across all levels of an organisation. It supports single and multiple sites plus remote deployment in the community using a web-based architecture.

Products/Services
epicCare – a complete care management system designed for:
• Nursing homes & residential care.
• Intermediate and extra care services.
• Supported housing, floating support and concierge services.
• Community & complex inter-agency services.
• Continuing health care & funded nursing care.

Key Benefits
• Enterprise-class care management solution.
• Person centred planning & individual budgets.
• Supports multi-disciplinary teams.
• Real-time care plan, care pathway, clinical assessment.
• Dramatically improves cross-team communication.
• Helps drive improvements in overall quality of care delivery.
• Empowering touch screen and mobile technology.

Clients
Care UK, NHS, Tameside and Glossop PCT, Barchester Ireland, Daughters of
Charity, Mowlam Healthcare.

Partners
Nursing Homes Ireland, Independent Healthcare Providers Northern Ireland, Elo Touch, Dell Computers, Health Partnership.

Web www.epiccare.co.uk

Tel +353 (0)21 453 3333

Address
Carrigtwohill Business Centre, Carrigtwohill, Co. Cork.

Abtran

Posted by Enterprise Ireland Admin on in Brand and Customer Care | Business Process Management | Public Sector | Semi-state & Federal Government | Software - (Comments Off)

Abtran focus is on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. Abtran is one of the largest indigenous business process outsourcers in the Irish market.

Products/Services
The range of processes that have been outsourced to Abtran include:
• Sales and customer service.
• Administration processing.
• Claims processing.
• Financial management processing.

Key Benefits
Abtran success comes from the four commitments that they make on:
• Value creation.
• The significance of people.
• Leveraging experience.
• Innovative thinking.

Abtran make these commitments internally with their employees and externally with clients and key suppliers Abtran is at the forefront of the move towards business value metrics, away from the increasingly defunct traditional output-only orientated metrics.

Clients
Department of Foreign Affairs, Health Service Executive, British Foreign office, German Foreign Ministry, Italian Foreign Ministry, Local and central Government, Hibernian Health (Aviva), ESB, Sky.

Partners
Premier Group, Interactive Intelligence, OCE.

Web www.abtran.com

Tel +353 (0)21 230 1800

Address
Building 4, University Technology Centre, Curraheen Road, Bishopstown, Cork.

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