ServiceFrame is helping businesses to get more value from Strategic Sourcing and Shared Services. Accurate, consistent measurement, rigor and discipline around the science of governance. ServiceFrame is helping enterprises makes better informed sourcing decisions and unlock sourcing value.

Products/Services
- ServiceFrame is a technology enabler for world class governance and management in shared services and strategic sourcing relationships
- It offers a rigorous, scientific, evidence based approach to recording the detail of service performance and risk.
- ServiceFrame makes the data on all elements of the service available to customers and the supplier teams.
- It is objective, reliable, collaborative, automatable, offers rich reporting and illuminating Dashboards.

Key Benefits
- Drive a sourcing governance process which is focussed on generating insights and adding value. Not just about oversight.
- Ensure teams spend time on analysis – not ‘collecting’ data. Reduces the effort required to collect the evidence behind the relationship experience, focus now on the analysis of that evidence
- Use a consistent scientific and world class approach to governance. Evidence based measurement that is reliable, consistent and Objective.
- Get an immediate Return on Investment. Immediate return through efficiency of data management and analysis, long term Value in improved Clarity, Visibility and Decision making.

Clients
Ericsson, RBS, Arvato Bertelsmann, Colt, Warner Music, Northern Rock

Web www.serviceframe.com

Tel + 353 1 7163623

Address Nova UCD, Belfield Innovation Park, University College Dublin, Belfield, Dublin 4.

PFH is the most experienced end-to-end provider of voice, data and IT services in Ireland today. Partnering with more than 1,300 organisations all over the country, PFH can take care of every element of customer’s ICT infrastructure. PFH will design, implement, and manage ICT to enhance customer’s existing skill sets. Its philosophy is underpinned by the tagline: ‘Your ICT. Our Expertise™’.

Products/Services
- Server management, sizing and consolidation.
- Storage management.
- High availability and cluster platforms.
- Back-up, business continuity, disaster recovery planning and recovery services.
- Open and unified communications.
- Voice & data infrastructure.
- Secured networks – fixed & wireless.
- Security process and solutions.
- Mobility and remote networking.
- Print management.
- Unix skills for enterprise customers.

Key Benefits
- Largest Private ICT Company in Ireland.
- 24/7 service throughout Ireland and UK.
- Group revenues of €45m+.
- ISO9001:2000 Certified.
- Ireland’s 1st Accredited MSP Alliance Member and 1st Microsoft Gold Partner.

Clients
HSE, Bord Gais Eireann, An Garda Siochana, Road Safety Authority, the Marine Institute, Cork County Council,

Partners
Siemens, Hewlett Packard, Enterasys, EMC, IBM, Citrix and Symantec

Web www.pfh.ie

Tel 1850 734 100; 1850 PFH 100

Address Unit 17, Building 2, The Courtyard, Carmanhall Rd., Sandyford, Dublin 18, Ireland

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